Terms and Conditions

rates are per person per night, inclusive of VAT
rates include accommodation, breakfast and afternoon tea/coffee and use of the guest lounge
management reserves the right to change rates without notice; however rates quoted for confirmed bookings will be honoured

a 50% deposit of the total accommodation charge must be paid to secure a reservation
the deposit is payable within 24 hours (RSA) and 3 days (international) orf making the booking - after which any room allocated to the booking is released for re-sale
all deposits are non refundable unless the reservation is cancelled at least 14 days before scheduled date of arrival and only if the room is then re-sold

the outstanding balance of account and any additional expenses incurred during your stay must be paid in full prior to departure

cash
bank/internet transfer
debit or credit cards - VISA / Mastercard / Diners Club /Amex
cheques - only accepted for deposits where there is adequate time to ensure full bank clearance

Any bank charges incurred by Gecko Beach House in relation to international funds transfers are to be met by the guest and will be added to the balance due on departure

on receipt of a booking, a Notification of Booking Details will be sent to you - stating the dates booked, the number of guests, the rate charged and the amount of deposit required
upon receipt of the deposit, a Confirmation of Reservation will be sent, reiterating the booking information and the balance of account to pay on departure
confirmations will be sent by email, fax or post as required
whilst every care is taken to ensure accuracy, it is the express responsibility of the client, on receipt of the confirmation, to check that the detail of the reservation is correct
any discrepancies must be notified immediately

should you wish to change the detail of your reservation after it has been confirmed, please do so in writing
Please note that any changes can only be made subject to room availability

all cancellations must be made in writing
all deposits are non refundable, except if the reservation is cancelled at least 14 days before scheduled date of arrival AND only if the room has been resold

rooms will be available at 14:00 on the day of booked arrival
departure must be by 11:00 on the booked day of departure
delayed departure is at the sole discretion of management and must be arranged in advance
delayed departure is dependent on room availability
when making your travel arrangements it is your responsibility to ensure you arrive on the correct day; no refund can be given for delayed arrival or early departure

the room you are allocated is only for the people specified in the reservation
the maximum occupancy is 2 adults per room
we cannot accommodate persons under the age of 18
we cannot accommodate pets
specific room requests will be fulfilled wherever possible, however no obligation can be undertaken in this respect

the client shall take all reasonable care of the room allocated
in the event of any damages to the room, a suitable amount will be added to your final bill to rectify the damage and/or replace the item(s) affected

so that immediate action may be taken, any problems that arise during the course of your stay at Gecko Beach House should be notified immediately or within a reasonable period
complaints after your stay at Gecko Beach House should be made in writing within 28 days of your departure

neither Gecko Beach House, it's owners nor any of it's employees accepts any liability for any loss, injury or damage howsoever arising sustained by any person in or around the premises.

Terms & Conditions